At Nisarga Coconut (Pronisarga Agro Industries Pvt. Ltd.), we take pride in delivering fresh, natural, and high-quality coconut products to your doorstep in the safest and most reliable way possible. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders placed on nisargacoconut.com.

  1. Order Processing Time
  • All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
  • If we are experiencing a high volume of orders or stock unavailability, dispatch may take up to 3–5 business days.
  1. Shipping Partners & Coverage
  • We partner with reputed courier and logistics services to ensure safe and timely delivery across India.
  • Currently, we deliver to most PIN codes across India. If your area is not serviceable, we will notify you before order processing.
  1. Estimated Delivery Time
  • Metro Cities: 3–5 business days after dispatch
  • Other Urban Areas: 5–7 business days
  • Rural or Remote Locations: 7–10 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

  1. Shipping Charges
  • Shipping charges (if applicable) will be displayed at checkout before confirming your order.
  • We may offer free shipping promotions on select products or order values from time to time.
  1. Tracking Your Order

Once your order is shipped, you will receive an email or SMS notification with the tracking ID and courier details. You can track your order using the provided link or through our website under “My Orders.”

  1. Delays & Force Majeure

While we strive for on-time delivery, delays may occur due to factors beyond our control such as natural disasters, strikes, lockdowns, or courier issues. We shall not be held liable for such delays but will assist you in tracking and resolving them promptly.

  1. Order Not Received

If your order has not arrived within the estimated time, please contact our support team within 7 days of the expected delivery date. We will coordinate with our courier partners to resolve the issue.

  1. Damaged or Missing Items

If your package arrives damaged or with missing items, please take photos and contact us within 48 hours of delivery. We will arrange for a replacement or refund as per our Return & Refund Policy.

  1. International Shipping

Currently, we do not offer international shipping. Our services are limited to addresses within India.

  1. Contact 

For any shipping or delivery-related concerns, please reach out to us:

Email: support@nisargacoconut.com

Phone: +918151922389

Address: Pronisarga Agro Industries Pvt. Ltd.,